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Automation & AI · SRI LANKA

Digital Urgency WhatsApp API: WhatsApp Business API and Chatbots for Sri Lanka

Enquiries open. Availability, features and delivery terms are confirmed in your quote.

DU WhatsApp API. Plan WhatsApp Business API onboarding, customer messaging and store automation with one Colombo team. Assess your number, shared inbox and integrations first, then agree setup costs and separate messaging charges.

Packages Request a quoteBilling confirmed in quote · LKR

Illustrative design concept

Automation & AI / DIGITALURGENCY
Sri Lanka
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01 / What you get

A clear scope before you commit.

Plan WhatsApp Business API onboarding, customer messaging and store automation with one Colombo team. Assess your number, shared inbox and integrations first, then agree setup costs and separate messaging charges.

01

Account and number onboarding eligibility

02

Shared inbox and supported integrations

03

Message templates, opt-ins and approval requirements

02 / Packages

Choose the scope that fits.

Setup, usage, integrations and support charges are confirmed in your written quote.

LKR / STANDARD · PREMIUM · ENTERPRISE
Standard

Request a quote

Proposed scope, confirmed in your quote.

Discuss this package
  • DU WhatsApp API requirements: A focused use case
  • Account and number onboarding eligibility
  • Shared inbox and supported integrations

Setup, usage, integrations and support charges are confirmed in your written quote.

03 / Our process

Our process

01

Share your requirements and current systems

02

Review fit, availability and technical requirements

03

Agree scope, price and supported features in writing

04

Configure and test the agreed solution before launch

04 / Explore the service

The details, in plain language.

What is DU WhatsApp API?

The WhatsApp Business Platform supports API-based business messaging and integrations. Templates, account eligibility and messaging policies determine how each business can use it.

Configuration options to review

These are requirements to discuss, not confirmed inclusions. Availability, supported features and delivery terms are checked for your project before you commit.

  • WhatsApp Business Platform onboarding
  • Message templates
  • Broadcast campaigns to opted-in customers
  • Order, delivery and payment notifications from WooCommerce, Shopify or your system
  • WhatsApp chatbot
  • Shared team inbox with assignment and labels
  • Catalogue and media messages
  • Reports

Built around your business

A clinic handling appointment enquiries needs a different setup from a retailer sending order updates or a team managing customer support. Start with the customer journey and choose the tools around it.

  • Online stores
  • Clinics and salons
  • Tuition and education
  • Hotels and travel
  • Real estate and vehicle sales
  • Finance and insurance

Before you commit

  • Account and number onboarding eligibility
  • Shared inbox and supported integrations
  • Message templates, opt-ins and approval requirements
  • Separate per-message charges and ongoing management

Share the systems you already use, expected volumes and your preferred way of working. Your proposal separates setup work, ongoing costs and optional additions so you can make a clear decision.

One scope. One clear proposal.

Setup, usage, integrations and support terms are agreed before implementation.

Frequently asked questions

What is the WhatsApp Business API?

The WhatsApp Business Platform supports API-based business messaging and integrations. Templates, account eligibility and messaging policies determine how each business can use it.

How much does DU WhatsApp API cost in Sri Lanka?

Request a quote. Pricing depends on your scope, usage and integrations. We confirm setup, recurring charges and any third-party costs before you commit.

What needs to be confirmed before setup?

Account and number onboarding eligibility; Shared inbox and supported integrations; Message templates, opt-ins and approval requirements; Separate per-message charges and ongoing management. These are confirmed in your written proposal.

Can I choose Standard, Premium or Enterprise?

Yes. Choose a tier as a starting point for your enquiry. The final deliverables and supported features are agreed in your quote.

How do I get started?

Send your business requirements and the systems you already use. We review fit and availability, then provide a scoped proposal before any implementation.

Can I keep my current WhatsApp number?

We check your number and onboarding eligibility before setup. Whether you can retain Business app access alongside the API depends on the supported onboarding arrangement.

How are WhatsApp messaging charges billed?

WhatsApp uses per-message pricing for chargeable delivered messages, depending on category and recipient market. Some messages are free under its rules. Messaging charges are separate from DU setup and management; the billing arrangement is confirmed in your quote.

Connect the next part of your workflow.